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Apply for a Scholarship! APPLICANTS frequently asked questions PAYMENT frequently asked questions Confirm Payments Made



How do I start an application to a program at James Hope University?

  1. Click on the NEW APPLICANTS link on this page.
  2. Complete the APPLICANT SIGN UP form and submit.

I have already signed up as an applicant. How do I continue my application?

  1. Click on the RETURNING APPLICANTS link.
  2. Enter your username and password and click on LOGIN
  3. You will be taken to your application dashboard, where you can continue with your application.

The system rejected my password when I tried logging in after signing up. How do I fix this?

  1. Click on the RETURNING APPLICANTS link on the portal page.
  2. Log in with the username and password you created when you initially signed up.
  3. If the problem persists, click on the FORGOT PASSWORD link to reset your password.

How do I print my application form?

  1. Log into the application portal as a Returning Applicant with your username and password.
  2. Click on the Application menu on the right of the page.
  3. Select Preview Application from the menu.
  4. Scroll to the foot of the page and select PRINT APPLICATION FORM.

How do I know the status of my application?

  1. Log into the application portal as a Returning Applicant with your username and password.
  2. Click on the Admission menu on the right of the page. Click on Check Admission Status link.

I have been offered admission. How do I pay my acceptance deposit?

  1. Log in to the application portal as a Returning Applicant with your username and password.
  2. Click on the Admission menu on the right of the page.
  3. Click on the Check Admission Status link.
  4. You will be prompted to pay the acceptance deposit if you have been admitted.

I’ve paid my acceptance deposit. How do I gain access to the Student Portal?

To gain access to the Student Portal:
  1. After paying your acceptance deposit, log in as a Returning Applicant using your username and password.
  2. Click on the Admission menu on the right of the page.
  3. Click the Check Admission Status link. Copy the matric number generated for you.
  4. Click the link here or click on RETURNING STUDENTS on the portal page.
  5. Log in as a student, using your matric number as both your username and your password.
NB: Your generated matric number would have been sent to the primary email address you provided.

After submitting my application, the system is telling me that I have not met the admissions requirements. What should I do?

Contact an admissions officer by sending an email to admissions@jhu.edu.ng. You may also wish to check the admission requirements for your program.

I forgot my password, how do I retrieve it ?

Click the Forgot password link on the home page, enter your new password and submit

I cannot view my registrable courses on the portal ?

Contact the student support center or send mail to support@TSUDLC.edu.ng

I have been admitted as a student, do I have to create my profile on the portal before gaining access to my student control center?

No, you can login using the returning student link on the home page with your matric number as username and password

How do I register my carry over courses?

Click the Register Courses link in Course menu of your student control center;below the registrable courses grid is Add Carry over Courses, select the carry over course from the dropdown list, click the Register Courses button to add it to the registrable courses.Then select each of the courses you want to register and click Save Courses button to finally register all selected courses.

I have made payment, but the system is prompting me to pay again.

  1. Click on the CONFIRM PAYMENT MADE link on the portal page.
  2. Enter your payment reference number.
  3. Click on the SEARCH button. You will be prompted with a message confirming that your payment is successful. You then must log in again.

How do I make payments for other items through the portal?

  1. Log in to your student control panel.
  2. Click on the Payments link from the menu.
  3. Select Make Payment

I am seeing the wrong fee amount on my payment page. What do I do?

Contact your admissions counselor at admissions@jhu.edu.ng.

How do I view my payment receipts and print them?

  1. Log in to your Student Control Panel.
  2. Click on the Payments link.
  3. Select Payment History, and proceed to print the payment receipt.